BackOffice Associates Wins Master Data Project for PT SMART Tbk

July 31, 2017

Jakarta — July 31, 2017 - BackOffice Associates, a leader in information governance and data stewardship solutions worldwide, today announced that it has been selected to enhance master data management and business process automation at PT SMART Tbk (SMART).

BackOffice Associates will handle various data management requirements for SMART, including combining financial, customer, vendor and inventory data into a single platform that will allow faster, more transparent and integrated data processing for SMART’s businesses. Over the next 15 months, BackOffice Associates will assess and harmonize SMART’s data reporting needs to support the company’s growth.

As part of the program, SMART will use BackOffice Associates’ Data Stewardship Platform (DSP®) and the SAP® Master Data Governance application to manage its sophisticated data requirements. In April 2017, BOA launched the DSP® in Indonesia and SMART is the first company in Indonesia to implement the platform for its upstream and downstream businesses.

“We are excited to be chosen as SMART’s implementation partner to deliver a robust data management system and look forward to helping equip its business leaders to analyse data in granular detail and improve the company’s overall efficiency in generating business reports,” says Krish Datta, CEO of Asia Pacific Japan and the Middle East for BackOffice Associates.

Head of Group Controller - PT SMART Tbk, Wong Hong Zhou, said, “Our goal is to continuously improve our organization’s capability with the latest technologies and tools. BackOffice helps us to deliver an integrated platform to conduct automated real time tracking of our business data and set and enforce policies with full visibility.” 

About PT SMART Tbk

PT SMART Tbk (SMART) is one of the leading, publicly listed, integrated palm based consumer companies in Indonesia. SMART listed its shares on the Indonesia Stock Exchange in 1992.

SMART is a subsidiary of Golden Agri-Resources Ltd (GAR), which is one of the largest palm-based companies in the world, listed on the Singapore Exchange. SMART also manages all of GAR's oil palm plantations, bringing the total planted area under management to 488,000 hectares (including plasma smallholders) in Indonesia. This relationship leverages on the economies of scale in plantation management, information technology, research and development, sourcing of raw material, and access to a wide domestic and international marketing network.

The companies are focused on sustainable palm oil production. In Indonesia, primary activities include cultivating and harvesting of oil palm trees; processing of fresh fruit bunch into crude palm oil (CPO) and palm kernel; merchandising and refining CPO into value-added products such as cooking oil, margarine, shortening and biodiesel.

Besides bulk and ndustrial oil, SMART’s refined products are also marketed under several brands such as Filma and Kunci Mas. Today, these brands have been recognized for their high quality and command significant market share in their respective segment in Indonesia. For more information visit:

About BackOffice Associates

BackOffice Associates is a worldwide leader in information governance and data stewardship solutions, focusing on helping customers manage one of their most critical assets – data. Our range of award-winning products, built on a revolutionary platform, address the needs of business users seeking to unlock the value of their data assets. Our products and services enable organizations to accelerate growth, gain actionable visibility and reduce risks. Founded in 1996, we have an unparalleled record of success in the most complex data environments across a variety of industries. Customers include many Fortune 1000 companies including Eli Lilly, Kraft and Graybar. BackOffice Associates is a global corporation headquartered in Massachusetts with additional offices in the U.S., Australia, Canada, Dubai, India, Singapore, Switzerland and the U.K. To learn more, please visit

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