Earlier this month the BackOffice Associates team had the pleasure of hosting our premier Data Summit at the Gaylord National Resort in National Harbor, MD. The unique event brought together Fortune 500 companies, data management industry influencers and BackOffice Associates experts who shared data quality and governance best practices, case studies and key data trends on the horizon. President & CEO David Booth set the scene for the event during the opening keynote by showcasing the major drivers for companies establishing visibility into and taking control over managing their data – including M&A activity, systems consolidation and upgrades, and realizing the impacts of bad data having a ripple effect across entire organizations’ underpinnings. He encouraged organizational leaders to use the data journey as an opportunity to establish ongoing data governance and innovation.
There were a multitude of meaningful sessions at this year’s event, so we’ve captured a sampling of the key takeaways.
- Forrester Research: Brian Hopkins of Forrester Research urged enterprises to frame their data decisions around the concept of “the age of the customer” and challenged leaders to think about how to reliably manage the plethora of rapidly-generated data so quality remains high. He encouraged a shift from ETL to ELT.
- Westinghouse Electric Company: Meredith Baldock of Westinghouse shared her story of the nuclear power company’s data transformation and emphasized the importance of focusing on solving business problems rather than data problems to generate operational results.
- GE: Mary Whitmore of GE offered her insights in a Visionary Board Panel discussion and emphasized the importance of creating a center of excellence around data accountability and consistency.
- Loblaw: Kathy Khosravi and Michael Logan of Loblaw, Canada’s food and pharmacy leader, shared the company’s data governance journey including starting with 200+ in-house systems and old infrastructure and evolving to establish one “source of the truth” with proper data governance supporting critical business processes.
- Data Transparency Coalition: Hudson Hollister of the Data Transparency Coalition helped relate the data issues of enterprise to those of government during a panel on managing data quality and data projects in the public sector, asserting that there is a need for data standards within the U.S government to clearly show public-impacting results of government programs.